Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason, provided no statutory exclusion of the right of withdrawal applies.

The withdrawal period is fourteen days.

For a contract for the delivery of goods, the period begins on the day on which you or a third party nominated by you, other than the carrier, took possession of the goods.

For a contract for several goods ordered in one order and delivered separately, the period begins on the day on which you or a third party nominated by you, other than the carrier, took possession of the last goods.

For a service contract, the period begins on the day the contract was concluded.

To exercise your right of withdrawal, you must inform me,

by means of a clear declaration (e.g. a letter or email) of your decision to withdraw from this contract. You may use the model withdrawal form below, though this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

If you withdraw from this contract, I shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by me), without undue delay and in any event not later than fourteen days from the day on which I am informed about your decision to withdraw from this contract.

I will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

I may withhold reimbursement until I have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must send back or hand over the goods to me without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to me. The deadline is met if you send back the goods before the period of fourteen days has expired.

You shall bear the direct costs of returning the goods, unless expressly agreed otherwise.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

The right of withdrawal does not exist for contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive, or that are clearly tailored to the personal needs of the consumer.

This applies in particular to individually planned, configured, assembled or modified computer systems where components, technical execution, performance profile, visual design, cooling structure, cable design, BIOS/UEFI configuration, operating system setup or other features were selected, adapted or approved according to customer specifications.

Whether an exclusion of the right of withdrawal applies in the specific order is indicated separately in the offer and order confirmation. Statutory warranty rights remain unaffected.

If you expressly request that I begin the service before the expiry of the withdrawal period, and I have duly informed you of the consequences, you may owe proportionate compensation in value for services already rendered up to the point of withdrawal in the event of a withdrawal.

Upon complete performance of the contract by me, your right of withdrawal with respect to the service may expire early if the statutory requirements are met.